Statement of Commitment
Accessibility for Ontarians with Disabilities Act
Did you know?
- About 1.85 million people in Ontario (that’s 15.5% of the population) have a disability.
- 47.2% of people over the age of 65 have disabilities.
- By 2026, as the population ages, it is estimated that 16 per cent of people in Canada will have a disability.
- In any given year, one in five people in Canada experiences a mental health problem or illness.
London InterCommunity Health Centre is committed to ensuring all members of our community have equal access to the services we provide. We are dedicated to meeting the needs of people with disabilities in a timely manner. We will do this by preventing and removing barriers to accessibility and by meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.
Listed below are all our current Accessibility Policies and Procedures. Should you require copies of either of these documents, or if you have any questions, please contact us at firstname.lastname@example.org.
List of Policies related to AODA:
- Board Policy BV-60 Accessible Customer Service
- O111-60 Client Complaints Policy
- OIII-250 – AODA Customer Service Policy
- OIII-260 – AODA Integrated Accessibility Standards Regualtion Policy
London InterCommunity Health Centre has taken the following steps to respond to the needs of an accessible community:
- Accessible Customer Service training for all Health Centre employees, students, volunteers and contractors.
- A feedback process that allows persons with disabilities to provide input on how we have or have not met the needs of persons with disabilities; and
- A multi-year accessibility plan that describes how the Health Centre meets accessibility standards which can be viewed here: London InterCommunity Health Centre Multi-year Accessibility Plan