Hepatitis C Care Team
Introduction
The Regional HIV/AIDS Connection and the London InterCommunity Health Centre are partners in a new program called the Hepatitis C Care Team. The goal of this program is to meet the needs of Londoners who are at risk for or living with Hepatitis C at all stages of the disease.
We are here to meet the needs of:
- those at high risk for Hepatitis C infection due to drug use
- those who have been newly diagnosed but have difficulty accessing health care from existing health and social services
- those who are Hepatitis C positive and have addiction and social issues (poverty, homelessness, mental health issues, etc.)
Our Team
The Hepatitis C Care Team has four full-time staff members who work in conjunction with numerous other health and social service professionals including physicians, managerial and administrative support, support workers, and educators to ensure that you are support in all aspects of the life—physical, emotional, psychological, social, and spiritual. Our Team consists of:
- Outreach Worker
- Peer Support Worker
- Social Worker
- Nurse Practitioner
Location
The Hepatitis C Care Team will provide services at Regional HIV/AIDS Connection, at the Health Centre and in the community. The Outreach Worker and Peer Support Worker are based at Regional HIV/AIDS Connection (#30-186 King Street). The Social Worker and Nurse Practitioner have offices at the Health Centre (659 Dundas Street).
Our Partners
We know that for you to be well, you need more than health care. That is why we are partnering with other community organizations from across the city. These other organizations provide additional services to support our team. Examples are addiction services, housing agencies, social services, and specialized health care.
How it Works
There are three major parts to the work we do. All of these parts work together closely so we can provide the best possible care for our clients.
Outreach:
The main focus of outreach is to connect with clients in the community and to build trusting relationships. Our Outreach Worker and Peer Support Worker provide support, advocacy, and education about HCV. Our outreach services work to help prevent the spread of Hepatitis C in the community. We’re also available to help you book appointments, and get to those appointments. We can even attend with you if you’d like our support.
Intensive Case Management
Living with Hepatitis C is often complicated by addictions, mental health issues and social issues like poverty or homelessness. Our Social Worker will spend time with you learning about the barriers to good health and wellness that you face, and provide support to help you to problem solve around and address some of these challenges.
Hepatitis C Care & Treatment
Hepatitis C care supports the mental and physical health symptoms that come with Hepatitis C infection. Our Nurse Practitioner, supported by Health Centre physicians, provides this care, as well as antiviral pharmacotherapy treatment for those who are stable and ready for treatment. If you are unable to receive antiviral treatment, we are still very committed to helping you to “live well” with Hepatitis C. The Social Worker is also here to help you get through the mental ups and downs that can happen during treatment.
How to Get Help:
If you think that your needs can be met by the Hepatitis C Care Team, you can refer yourself for care, treatment and support. You do not need to be a patient of the London InterCommunity Health Centre to qualify. You can also qualify even if you already have another doctor or nurse practitioner. You can access some of our Hepatitis C Care programs or all of them – depending on your comfort level and your needs.
For general questions and to reach the Outreach and Peer Support workers call: 519-434-1601.
For questions about testing, Hepatitis C care and treatment, call 519-660-0874 x346.
To have your health care provider or community worker refer you to the Hepatitis C Care Team, print, complete and fax the referral form listed below to (519) 642-1532.
- Hepatitis C Care Team External Referral Form
- Hepatitis C Care Team Screening Information
- Brochure (Cover Image Geared to Men)
- Brochure (Cover Image Geared to Women)
- Program Fact Sheet
- HepC Screening March 2012











