Client Feedback

Client Survey

Client Feedback Form:

Please note, this is not the same as the Client Experience Survey (found below).

We value your input and are committed to continually improving the quality of care and services we provide. We encourage clients, patients, and their families to share their experiences, whether positive feedback, suggestions, or concerns, so that we can address your needs and ensure we deliver the best possible care. 

By clicking the link below, you can access our Client Feedback Form. Your responses are confidential and will be reviewed by our Leadership Team. We may follow up if more information is needed to resolve any concerns. You can also choose to remain anonymous. 

You can access the form here: https://forms.office.com/r/rJ5jqEuZ9T 

 

 

Client Experience Survey:

Client feedback is important and helps to shape the planning and delivery of our Health Centre programs and services. Our clients provide feedback by filling out comment cards in our reception areas, submitting feedback online through our website and taking our client experience survey, which is distributed on a monthly basis by volunteers.

Les commentaires des clients sont importants et aident à façonner la planification et la prestation de nos programmes et services du Centre de santé. Nos clients fournissent des commentaires en remplissant des fiches de commentaires dans nos aires de réception, en soumettant des commentaires en ligne sur notre site Web et en répondant à notre sondage sur l’expérience des clients, qui est distribué tous les mois par des bénévoles.

 

If you would like to provide feedback online, please submit comments here:

Si vous souhaitez donner votre avis en ligne, veuillez soumettre vos commentaires ici:

English – Click here

French – Click here

Spanish – Click here

Arabic – Click here

This feedback process can be requested in accessible format(s) for persons with disabilities. Please connect with us if you require the client experience survey in an accessible format.

Ce processus de rétroaction peut être demandé dans un ou plusieurs formats accessible aux personnes handicapées. Veuillez communique avec nous si vous avez besoin de l’enquête sur l’expérience client dans un format accessible.

2023-2024 Survey results/résultats de sondage: 2023-2024 Client Experience Survey Results Posters