The newcomers clinic is a collaboration between the Cross Cultural Learners Centre (CCLC) and the Health Centre. The clinic, which is located at CCLC and staffed by clinicians from the Health Centre, provides care to government-assisted refugees during their first 6 months in Canada.

Newcomers to Canada

There are two primary areas of focus for the clinic: 1) completing early health assessments for newcomers; and 2) providing acute care for newcomers who, in some cases, have never accessed primary care, have undiagnosed or uncontrolled medical issues, or who come with complex medical and medication records.

For Government Assisted Refugees:

  • Must be connected to a CCLC settlement counselor/worker.
  • Must have been in Canada for less than 6 months.
  • Do not have a current physician who practices in London.

Newcomers and Refugee Claimants to London:

Those without a health card, (excluding Visitor, Work and Education Visas and/or sponsored individuals who are required to provide their own coverage) will be accepted for services regardless of geographic boundary, these services will be determined at the time of intake. A health and social needs intake will be completed by our systems navigators to determine eligibility for primary care.

Additional Resources

Canadian Collaboration for Immigrant & Refugee Health

CCIRH is a community of newcomer and global health students, practitioners, researchers, and community leaders with the goal of building future leaders for newcomer health.

Their website offers open access e-learning and evidence-driven resources to support trauma and violence-informed care for refugees and other migrants.

They provide practical learning tools to prepare for newcomer engagement. They strongly recommend starting with The Power of Newcomer Stories (coming soon) and Refugee Health e-learning. The goal is to prepare users for the “Becoming a Leader” outreach activities. CCIRH provides tools for practitioners such as our E-Clinical Checklist, Newcomer ReConnect Tool (coming soon), and the Local Immigrant Partners Equity checklist (coming 2023).